Below will help answer our most commonly asked questions by you, the customer. If your question was not answered below, or you have any further questions, please feel free to contact our customer service during normal business hours at (248) 212-6164

Submit your question on the Contact Us page.


What brands do you service?

Our experts can service any type of brand, from the most popular all the way to abstract brands.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


What is the charge for a service call?

Depending on the situation, time, and area the pricing for a service may vary. Contact us prior to receive an exact amount if applicable.


Is there a cancellation fee on Service calls and Tune-Ups?

All cancellations must be made 24 hours in advanced, if failed to do so $20 fee will be applied.


Are you licensed?

Yes! We take pride in maintaining a State of Michigan Mechanical Licenses. Also all Hulett technicians are certified by the United States Environmental Protection Agency.


How can I save on my energy bill?

Hulett Heating & Cooling provides many ways to help with your monthly energy bill. Use the contact form and ask how we can specifically help you!


How do I apply for a rebate from my energy company?

Depending on your service provider you may be eligible for rebates. Our main priority at Hulett is customer satisfaction, so we take the time to submit your rebates for you.


What is the difference between High-Efficiency and 80% furnaces?

These units are very similar. Both units use the same methods to save on gas. Standard furnaces are 80% or less fuel consumed. High-Efficiency furnaces run 90% or more, recorded by AFUE (Annual Fuel Utilization Efficiency)


What’s your warranty policy?

Hulett stands by the manufacture warranty. We also offer extended warranty programs. Consult with our customer service or your Hulett agent.